Terms of service

 

These Terms & Conditions ("Terms") govern your use of lyliad.com and your purchase of products from Lyliad. By accessing the Site or placing an order, you agree to these Terms.

Section 1 – Online Store Terms

        By using this Site, you confirm you are at least the age of majority in your place of residence, or you have permission of a parent/guardian where required by law.

        You may not use our products or the Site for any illegal or unauthorized purpose.

        You must not transmit viruses, malware, or any code of a destructive nature.

        A breach of these Terms may result in immediate termination of access to the Services.

Section 2 – General Conditions

        We reserve the right to refuse service to anyone for any reason to the extent permitted by law.

        You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our written permission.

        Credit card and payment information is handled by payment providers and protected using appropriate security measures; we do not store full payment card details.

        Headings are for convenience only and do not affect interpretation.

Definitions

        "Lyliad," "we," "us," "our": the operator of the Site.

        "Customer," "you," "your": any person using the Site or purchasing products.

        "Products": physical handmade leather goods sold on the Site.

        "Order": a purchase request submitted through the Site.

        "Site": lyliad.com.

Products and Product Information

        Products are physical handmade leather goods. Because items are handmade, minor variations in color, texture, grain, and finish may occur and are not considered defects.

        We try to display product colors and images as accurately as possible; screen settings may affect appearance.

        Product availability, descriptions, and pricing may change at any time without notice.

Pricing and Payment Terms

        Prices are shown on the Site and may change at any time without notice.

        Shipping fees, taxes, duties, and any other charges (if applicable) are shown at checkout.

        Payment must be completed at checkout using the available payment methods.

        We may cancel or limit Orders in cases including suspected fraud, unauthorized transactions, or pricing/description errors.

Order Accuracy and Billing Information

        You agree to provide current, complete, and accurate purchase and account information for all Orders.

        You are responsible for ensuring your shipping address and contact details are correct before completing checkout.

        If we cancel or change an Order, we may attempt to notify you using the email address or phone number provided at checkout.

Shipping and Delivery

Shipping times are estimates and may vary depending on destination, carrier, and customs processing (if applicable). Please refer to our Shipping & Delivery Policy (recommended) for details on dispatch times, carriers, duties/taxes, and lost/damaged parcels.

Returns, Exchanges, and Cancellations

Returns, exchanges, and cancellations are governed by our Refund, Exchange & Cancellation Policy. If there is a conflict between these Terms and that policy, the Refund, Exchange & Cancellation Policy controls.

Third-Party Tools and Links

        The Site may contain links to third-party websites or services. We are not responsible for third-party content, accuracy, or practices.

        Your use of third-party services is at your own risk and subject to their terms and policies.

User Comments and Submissions

        If you submit reviews, comments, or other content, you are responsible for ensuring it is accurate and does not violate any third-party rights.

        We may remove content that is unlawful, abusive, obscene, or otherwise objectionable, to the extent permitted by law.

Prohibited Uses

You are prohibited from using the Site or its content to violate laws, infringe intellectual property rights, harass others, submit false information, upload malicious code, scrape or collect personal data, or interfere with Site security or operations.

Intellectual Property Rights

All content on the Site (including trademarks, logos, text, photos, and graphics) is owned by or licensed to Lyliad and protected by applicable intellectual property laws. You may not use our content without written permission.

Disclaimer of Warranties

The Site and Products are provided on an "as is" and "as available" basis to the maximum extent permitted by law. We do not guarantee that the Site will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, Lyliad will not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim relating to an Order or Products will not exceed the amount you paid for the relevant Product(s).

Indemnification

You agree to indemnify and hold Lyliad harmless from claims, losses, liabilities, and expenses arising from your breach of these Terms or misuse of the Site.

Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy.

Force Majeure

Lyliad is not responsible for delays or failures caused by events beyond our reasonable control, including carrier disruptions, customs delays, strikes, power/internet outages, supply shortages, and natural events.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

Termination

We may suspend or terminate access to the Site or Services if we reasonably believe you have violated these Terms or engaged in unlawful or abusive behavior.

Governing Law and Jurisdiction

These Terms are governed by the laws of Lebanon. Any disputes will be subject to the courts of Lebanon, unless mandatory consumer protections apply in your country of residence.

Amendments to Terms

We may update these Terms by posting a revised version on the Site. Your continued use of the Site after changes means you accept the updated Terms.

Contact Details

Questions about these Terms: info@lyliad.com